The Financial Industry Regulatory Authority (FINRA), in an acceptance, waiver, and consent action (AWC), sanctioned brokerage firm Cantella & Co., Inc. (Cantella) over allegations that from approximately January 2006, to September 2011, the firm charged customers excessive commissions on approximately 1,270 equity transactions and 99 options transactions. FINRA also found that Cantella also failed to establish, maintain, and enforce an adequate supervisory system for the review of commissions charged.
Cantella has been a member of FINRA since 1983, the firm’s principal office is located in Boston, MA, and currently employs approximately 210 registered representatives working out of the principal office and 136 branch offices.
NASD Conduct Rule 2440 provides that all brokerage firms shall buy or sell at a security at a price which is fair, taking into consideration all relevant circumstances. The NASD established a policy that a mark-up of five percent may be deemed unreasonable and this policy applies equally to commissions on agency trades, and to mark-ups or mark-downs on principal transactions. In addition to the commission percentage other factors to be considered in determining the fairness of commission charges include: (i) the type of security involved; (ii) the availability of the security; (iii) the price of the security; (iv) the size of the transaction; (v) whether disclosure of the transaction cost was made to the customer prior to the trade’s execution; (vi) pattern of mark-ups; and (vii) the nature of the member’s business.