Articles Tagged with Northwestern Mutual Investment Services

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Marcus Mullen (Mullen), currently associated with Northwestern Mutual Investment Services, LLC, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Mullen recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $33,840.00 on March 06, 2025.

Customers allege that in or around April 2023, in the course of their purchasing two variable universal life insurance policies from the Representative and another representative, misrepresentations were made regarding the costs associated with the policies.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joshua Jenkins (Jenkins), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Jenkins recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $150,000.00  on January 22, 2025.

This couple allege that in or around April 2022, the Representative breached his fiduciary duty by recommending the unnecessary purchase of life insurance, including a variable life insurance policy, as a savings and investment vehicle as part of an overall retirement investment plan. Customers allege the Representative’s recommendations were motivated by commissions and fees rather than their needs.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Raymond Brown (Brown), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Brown recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint with a damage request of $21,987.00  on February 13, 2025.

Customers allege that in or around July 2024, the Representative misrepresented that two variable life insurance policies would be treated as investment accounts and that ongoing premiums would not be required.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Matthew Johnson (Johnson), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Johnson recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on October 22, 2024.

Customer alleges that variable life insurance policies were misrepresented as an investment account.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Robert Caraveo (Caraveo), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Caraveo recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a settled customer complaint on October 22, 2024.

Customer alleges that variable life insurance policies were misrepresented as an investment account.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Christopher Arnone (Arnone), currently associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Arnone recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $65,000.00 on November 13, 2024.

Customer dissatisfied with the performance of his managed investment advisory accounts.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Raymond Brown (Brown), previously associated with Northwestern Mutual Investment Services, LLC, has at least 2 disclosable events. These events include 2 customer complaints, alleging that Brown recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint on November 13, 2024.

Customer alleges that in or around November 2023, the Representative misled the customer in the sale of a variable universal life insurance policy. Customer asserts the rep didn’t provide any investment diversification the customer sought and only recommended life insurance.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Joseph Cannon (Cannon), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one customer complaint, alleging that Cannon recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a pending customer complaint with a damage request of $2,360,400.00 on November 26, 2024.

Customers allege multiple unauthorized transfers from their accounts were made by Joseph Cannon, who was a representative on their accounts.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Christopher Chiampas (Chiampas), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one regulatory, alleging that Chiampas recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on January 16, 2025.

Without admitting or denying the findings, Chiampas consented to the sanctions and to the entry of findings that he willfully failed to disclose a customer complaint on his Form U4. The findings stated that Chiampas and a member of his immediate family, a senior for whom he held a power of attorney, opened a joint brokerage account at his member firm as co-account holders. Three months later, Chiampas wired $328,000 out of the account in connection with the purchase of real estate. Subsequently, the customer complained in writing to Chiampas stating that he had not authorized the transaction and demanding that the $328,000 be repaid. Chiampas did not forward the complaint to the firm, as required by its policies. Chiampas also failed to amend his Form U4 to disclose the complaint. The findings also stated that Chiampas settled the customer complaint away from his firm. Chiampas and the customer signed a settlement agreement pursuant to which Chiampas repaid the customer the withdrawn funds minus an agreed-upon setoff for certain expenses. The firm did not know of the complaint or approve Chiampas’ agreement to repay the customer. The firm’s policies prohibited Chiampas from settling the complaint independently.

According to records kept by The Financial Industry Regulatory Authority (FINRA) financial Broker Ronald Wells (Wells), previously associated with Northwestern Mutual Investment Services, LLC, has at least one disclosable event. These events include one tax lien, alleging that Wells recommended unsuitable investments in different investment products including debt securities among other allegations and complaints.

FINRA BrokerCheck shows a final customer complaint on January 31, 2024.

Respondent Wells failed to respond to FINRA requests for information.

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